Frequently Asked Questions

Explore answers to commonly asked questions about our design services and processes at ME BRAND.

GENERAL FAQ'S

HOW DO I BOOK MY PROJECT? To book your project with us at ME BRAND, simply shoot us an email at info@mebranddesign.com or set up a discovery call. During our chat, we'll dive into all the nitty-gritty details: your project goals, timeline, and budget. Once we're on the same page about what you need and how we can deliver, we'll draw up a contract laying out the specifics and outline the next steps to kick things off.

HOW DO YOU KEEP PROJECTS ON TIME AND IN BUDGET? We're all about keeping things smooth sailing. To make sure your project stays on track and within budget, we've got a solid project management game plan. We map out clear milestones and deadlines right from the get-go. Plus, we keep those communication lines wide open, giving you regular updates on how things are going and any potential detours we might need to take.

HOW LONG DO PROJECTS TAKE? Well, that's a bit like asking how long a piece of string is - it really depends. The timeline for each project varies based on what we're tackling and how complex it is. But don't worry, during our initial chat, we'll give you a ballpark estimate so you have an idea of what to expect. Our aim? To get things done efficiently without sacrificing quality, all while keeping you in the loop every step of the way.

DO YOU OFFER UNLIMITED AMENDS? We're all about making you happy with the end result. While we're totally cool with making reasonable tweaks to make sure you're thrilled with what we've created, we do have some limits on the number of revisions included in our standard packages. But hey, we're flexible. If you need more, let's chat about it and figure out a solution that works for everyone.

WHAT IF I DON’T LIKE THE OUTPUT? If what we've delivered isn't quite hitting the mark, we want to know about it. Open communication is key here. Let us know what's not jiving with you, and we'll roll up our sleeves to make it right. Our goal? To knock your socks off and bring your brand vision to life.

DO YOU OFFER ONGOING SUPPORT AFTER THE DESIGN IS FINALISED? Absolutely! We're not just here to swoop in, do our thing, and disappear into the sunset. We're in it for the long haul. Whether you need help implementing your designs, have questions down the road, or want to shake things up with new projects, we've got your back. Consider us your trusty sidekick in all things branding and design.

DO YOU ACCEPT RETAINER WORK? Interested in a retainer arrangement? Drop us a line, and let's chat about what you're looking for. We're all about tailoring our services to fit your needs, so let's figure out how we can make it work for you.

DO YOU HAVE PRICING DETAILS OR OFFER ESTIMATES FOR YOUR SERVICES? For pricing info tailored to your specific project needs, just give us a shout! We understand that every project is unique, so we'll work with you to develop a personalized solution that fits your budget and requirements. Whether you're in need of branding, design, or packaging services, we're here to help make your vision a reality. Get in touch today to chat about your project and receive a detailed estimate customized just for you.

CAN YOU DELIVER WORK TO TIGHT TIMELINES IF NEEDED URGENTLY? We understand that sometimes urgent projects arise. While we prioritize delivering high-quality work, we also consider urgent requests. However, our ability to accommodate tight timelines depends on our current workload and capacity. We'll assess the feasibility and realism of the timeline provided and do our best to accommodate if it aligns with our resources. Please reach out to discuss your urgent project, and we'll work together to find a solution that meets your needs.

BRANDING & DESIGN FAQ'S

HOW DO YOU ENSURE MY BRAND ALIGNS WITH MY TARGET AUDIENCE? Ensuring your brand clicks with your audience is crucial. We dig deep to grasp who they are, what ignites their passion, and how your brand can speak their language. It's about ensuring your brand vibes with the right crowd right from the start. Additionally, we incorporate a brand questionnaire to dive deeper into brand identity and conduct research.

DO YOU OFFER BRAND MAINTENANCE? Absolutely! Keeping your brand looking sharp and consistent is key, which is why we've got brand maintenance packages tailored to fit the ongoing needs of your business. Whether you're due for a brand refresh, a full-on rebranding, or just need a thorough brand audit, we've got you covered.

I HAVE A LOGO BUT DON'T HAVE A BRAND No sweat! It's pretty common to have a logo but not a fully fleshed-out brand. If you're in that boat, no worries - we're here to help. Whether you need additional branding elements to round out your look or you're diving into the world of brand guidelines for the first time, we'll give you the guidance you need to make your project shine.

CAN YOU ASSIST WITH NAMING MY BRAND OR PRODUCT? Indeed! Coming up with the perfect name can be a challenge, but we're here to help. Whether you're starting from scratch or looking to rebrand, we'll brainstorm, tweak, and fine-tune until we find the name that's just right for you. Additionally, we would do initial searches on domains and whether there is already an existing name.

WHAT LOGO FILES DO I RECEIVE? When you work with us, you're getting the whole kit and caboodle. We'll hook you up with a comprehensive set of logo files that are ready to rock across all sorts of platforms and applications. Think high-resolution versions in formats like PNG, JPG, PDF and EPS, giving you the freedom to slap your logo on anything from websites to billboards. Plus, we'll toss in some guidelines on how to use each file type like a pro, so your brand always looks its best.

HOW SHOULD I USE MY FILES (PNG, JPG, EPS) AND (RGB vs CMYK)? Ah, the age-old question! Knowing the ins and outs of different file formats and color modes is crucial for keeping your brand's look on point. We've got your back on this one. PNGs and JPGs? Perfect for all things digital. EPS files? Print's best friend. And when it comes to color modes, RGB is the way to go for anything on screens, while CMYK is king for all things in print. We'll give you the lowdown on when and how to use each one, so your brand always looks top-notch, no matter where it shows up.

DO YOU OFFER TRADEMARK OR COPYRIGHT SERVICES FOR BRAND ASSETS? Protecting your brand is essential. While we don't directly provide trademark or copyright services, we can offer expert advice and recommendations on where to find reputable legal services.

HOW DO YOU MANAGE FEEDBACK AND REVISIONS IN BRANDING? We're all about collaboration here. Your feedback is gold, and we'll work closely with you to make sure we're hitting the mark every step of the way. Whether it's tweaking a color palette or refining a logo, we're here to bring your vision to life. Additionally, be sure to check out the Design Process FAQs for details on each stage of our work.

PACKAGING DESIGN FAQ'S

WHAT FACTORS SHOULD I CONSIDER WHEN DESIGNING PACKAGING FOR MY PRODUCT? Designing packaging is more than just making it look good. It's about understanding your audience, reflecting your brand's identity, accommodating your product's size and shape, ensuring it stands out on the shelf, stays practical for use, travels well, and meets all those pesky regulations. Don't worry, though – we're here to walk you through it all, making sure your packaging not only looks great but also does exactly what you need it to.

DO YOU OFFER BESPOKE PACKAGING DESIGN? Absolutely! Bespoke packaging is our bread and butter. Whether your vision is sleek and simple or intricate and complex, we've got the skills to bring it to life. We'll work closely with you to craft a custom template guide and cutter tool for your artwork, ensuring that every detail is just right. Plus, we'll make sure you're equipped with all the info your supplier needs to bring your design to fruition.

CAN YOU HELP WITH DESIGNING ENVIRONMENTALLY FRIENDLY PACKAGING? Certainly! We're all about sustainability here. Whether you're aiming for eco-friendly materials, minimizing waste, or making your packaging easy to recycle, we've got your back. We can guide you through the world of green packaging options, crafting designs that not only look fantastic but also leave a smaller environmental footprint.

I HAVE AN IDEA FOR PACKAGING ALREADY, BUT I NEED ADDITIONAL GUIDANCE. No worries! We're here to lend a helping hand and steer you in the right direction. Whether you're a packaging pro or just dipping your toes into the world of design, we'll provide expert guidance on the perfect type and style of packaging for your product. From materials to design, we've got you covered every step of the way.

CAN YOU ASSIST IN OBTAINING QUOTES FROM SUPPLIERS? You bet! We've got the know-how to help you navigate the world of supplier quotes. Whether you're looking for recommendations or already have a supplier in mind, we've got your back. We'll help draft initial quotation requirements based on the info you provide, making those initial conversations with your supplier a breeze. Because when it comes to getting your packaging project off the ground, we're here to make it as smooth as possible.

DO YOU PROVIDE MOCK-UPS OR PROTOTYPES BEFORE FINALIZING THE DESIGN? While we don't provide mock-ups directly, we highly recommend that clients obtain printed samples, flat proofs, or mock-ups. It's essential to visualize the product and packaging in its intended environment, as size and color can vary. If needed, we can assist in sourcing or recommending suppliers who offer this service.

DO YOU OFFER PACKAGING DESIGN FOR SPECIFIC INDUSTRIES OR NICHE MARKETS? Absolutely! We're no strangers to different industries and niche markets. Whether you're in food and beverage, cosmetics, pharmaceuticals, or something entirely unique, we've got the expertise to tailor our packaging designs to fit your specific needs. So whether you're launching the latest superfood snack or rebranding your artisanal skincare line, we'll make sure your packaging stands out in all the right ways.

WHAT ARE THE LEGAL REGULATIONS FOR PACKAGING IN MY INDUSTRY? Compliance is key when it comes to packaging design. From labelling to safety to environmental considerations, we'll ensure your packaging meets all necessary legal and industry standards. With our team by your side, you can rest easy knowing that your designs are in good hands. We'll work closely with you to navigate any regulations specific to your industry and location, so you can focus on bringing your vision to life.

DESIGN PROCESS FAQ'S

WHAT'S YOUR DESIGN PROCESS, AND HOW MUCH CLIENT INVOLVEMENT IS THERE? Our design process is collaborative, ensuring your vision and objectives are fully realized. We work closely with you, gathering input, feedback, and approval at key stages. Here's an overview of our process: 1. Research, initial concepts, and visual presentation. 2. Developing chosen ideas with client feedback. 3. Artwork creation with up to 2 amendments per requirement. 4. Final quality checks and submission of print-ready artwork.

WHAT DO I NEED TO PROVIDE IF YOU'RE DESIGNING MY PRODUCT? To kick off designing your product, we'll need essential details and materials from you. This includes info about your brand identity, target audience, product specs, and any existing branding assets. Sharing examples of products or designs you love helps us grasp your vision better. The more info you share upfront, the better we can tailor our designs to meet your needs.

WHAT ARE THE REVISION PROCESS AND TURNAROUND TIMES LIKE? Our revision process ensures your complete satisfaction. You'll have opportunities to review and provide feedback at different stages. Turnaround times may vary based on revision scope, but we aim to accommodate your needs promptly. Please note that additional amendments or revisions beyond the agreed-upon scope may be subject to additional charges if not agreed upon before the start of the project.

HOW LONG DOES THE DESIGN PROCESS TYPICALLY TAKE? The duration of the design process can vary based on the scope and complexity of the project. Typically, it includes stages like research, concept development, design refinement, and finalization. We strive for efficient and effective completion of each stage. An estimated timeline of expectations will be provided at the time of contract, considering factors such as the extent of design work required and client responsiveness.

DESIGNED FOR SUCCESS

Frequently Asked Questions

GENERAL FAQ'S

BRANDING & DESIGN FAQ'S

PACKAGING DESIGN FAQ'S

DESIGN PROCESS FAQ'S

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